If you’ve created a project with a transparent background but it’s getting removed when you export it – here’s why.
In almost all instances, this boils down to the file type you’re using to export projects.
✨ Important
- JPG files will not support transparent backgrounds! ✋
- In order for transparency to work, files must be exported as a PNG.
- When saving a PNG file to your phone, the grey grid will not be visible and it will show with a solid background even though it’s actually transparent. To double-check this, simply apply the saved image to an existing design and see if the background is transparent.
🤓 To export as a PNG (this is the same on iOS and Android):
- Tap on the export button at the top right corner of your project
- Then tap ‘Export Settings’ at the bottom
- Select “PNG” (as pictured in the screenshot)
🧐 If you've selected PNG and it still isn't working, please double check:
- That you didn’t start with a solid background (our presets are image, video, white, black, or transparent)
- That you didn’t import an image with a solid background
If you’ve checked all the above and you’re still having problems, let us know! 🌈
