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Please note: our refund process depends on which platform you purchased your subscription on.
 

✨ Important

All subscriptions purchased through the Apple App Store are processed by Apple and as such we are unable to issue refunds directly. Thank you for your understanding! 
 

Please check the information for your device below:

iOS Android Web

All payments within the App Store are handled directly by Apple. If you’re eligible for a refund, you can contact Apple directly via the following steps:

  1. Find the Apple invoice for your purchase (you will receive one via email upon making a payment to the App Store)
  2. Tap 'report a problem' at the bottom and fill in the required details
  3. Alternatively, you can go here to sign in with your Apple ID and request a refund there.
 
To ensure you don't get charged again, you can follow these steps to cancel your subscription.

 

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